Return Policy

Returns
Opened or assembled items purchased through Studio 71 are not eligible for return. Items that do not fit the desired space due to purchaser mismeasurement, or do not match existing colors, textures, edge details or hardware details are not the responsibility of Studio 71 Office Furnishings and are not eligable for return.  We stand behind every prodcut we sell and try to give as much information for you to make the right choices so you are happy with your order.  Fabric and wood samples are available for review if you are unsure prior to purchase at no additional costs. Due to color variations on different monitors and color printers, if you are concerned about exact matchs, etc. and wish to clarify, please contact us to ensure proper color representaion.  Studio 71 cannot be held responsible for any selections of color from the website.

Damages

In the event damage is apparent at delivery, it is imperative you contact customer service at 1 855 904 7171.  We are experts at resolving damage situations provided we are notified on a timely basis.  Carrier regulations require notification within 15 days of receipt of the merchandise.

*IMPORTANT: upon receipt of your shipment, carefully inspect the packaging and notate ANY carton damage directly on the receiving documentation and/or bill of lading.  Note any observation of rough handling.  If you can take a picture of the damage, please do so .  

Order Cancellations and Changes

If you find the need to cancel an order or change an item, color, size, etc.... please call us as soon as possible at 1 855 904 7171.  We will be happy to accommodate your request providing the order has not shipped. In the even the product has shipped, changes cannot be made.